While federal, state, and local government agencies are facing budgetary and legislative pressures on one end, they also face increased case loads and more complex client needs on the other end. Existing legacy systems or paper-based systems are often ill-suited to respond to these demands. Better government depends upon the better use of information to manage service delivery.
Servicexpert is a comprehensive system designed to support each step of the service lifecycle, helping government agencies reach new levels of quality, accountability, and productivity in the services they provide.
Servicexpert may be adapted to changing regulatory and functional requirements through a set of integrated design tools. The tool set enables changes to data capture screens, workflow, and reporting without modifying the code base, ultimately leading to a more stable, supportable, and cost-effective system that evolves as the needs of your organization evolve.
Unicentric has proven time and again that Servicexpert is the best choice when it comes to optimizing revenue, improving service levels, and enhancing quality of service with an adaptable, cost-effective IT solution. Servicexpert helps organizations accomplish their missions and prove their success.
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