contact usdemositemap
Sectors Products & Services xInk Partners About Us News & Events
In a different industry? Contact us

sectorsnon-profit human services /

 

Unicentric's Service Xpert is an adaptable suite of
products for human services organizations across
North America.  It is designed to integrate, manage,
and track the human service program lifecycle. 
Service Xpert is adapted to each organization's best
practices through integrated design tools that make
customization easy and affordable.

request brochure | live Web demo

Features
Service Xpert unifies service delivery into a single framework for increasing efficiency and improving quality of service.  Its unique architecture ensures the system will adapt to the current and future requirements of your clients, staff, funding sources, and auditors.  The system employs familiar screens for client management, scheduling, and record management to simplify training and acceptance across your organization.  Unicentric's flexible pricing plans and customization tools ensure delivery of the solution you need at a price you can afford. 

Case Management
Consolidate all of the case activities of clients or groups of clients into electronic case files to increase the efficiency of case management.  Manage and reference the case histories of clients from any location.

Outcome Reporting
Incorporate outcome measures into your workflow.  Generate reports to prove the impact and success of your programs.  Win more money from funders.

Electronic Records
Streamline management and storage of charts, notes, and other documents.  Convert existing paper documents into electronic records.  Organize information through an integrated document management system.

Integrated Billing
Connect the point of service with back office operations to reduce billing cycles and increase billing accuracy with Unicentric's xBillTM.  Coordinate client, service, and payer information through one interface.  Comply with HIPAA EDI rules.

Extranet
Enable clients, vendors, and funding sources to access and post information through secure or public Web spaces.

Client Management
Manage individuals and groups of clients.  Restrict access to clients by staff credentials.  Manage attendance at individual and group sessions.

Program Modules
Program Modules support your specific data capture, workflow, and reporting needs for programs such as families with special needs, counseling, housing, career, crisis, education, and more.

Customize Screens, Workflow and Reporting without Programming
The xDesign SuiteTM allows authorized users to duplicate paper forms in electronic format and integrate them into an electronic workflow.  The toolset has a menu-driven, drag-and-drop interface for easy design and use.

Scheduling
Share staff calendars to coordinate schedules.  Review and approve auto-generated staff time sheets.  Coordinate, track, and understand time spent across programs, departments, locations, and staff. 

Ink-on-Paper Technology
Unicentric's xInk Digital Writing SysteTM integrates your database with forms completed by hand, saving hours previously spent on manual data entry.  Capture client and staff signatures electronically and as an original paper copy.  

request product brochure

request live Web demo

Key Benefits Key Benefits
  1. Adapt workflow to support existing and emerging requirements.
  2. Integrate case management, outcomes reporting, and financial management systems.
  3. Access the Web-enabled system through the Internet or an intranet.
  4. Eliminate delays and gaps in service.
  5. Increase funding and optimize revenue.
  6. Share data among authorized users.
  7. Support multiple programs in one system.
  8. Comply with HIPAA and other regulations.
  9. Digitize paper forms and paper-based processes. Integrate and exchange data with payers, vendors, and in-house systems.
Name:

Organization:

Email:

Phone:


If checked, select one.

Comments:

Submit